Couriers
Useful information for couriers delivering via Stuart.
84 articles
- How To Pick Up a Package
- Problems At Pick-Up
- No Package at the Pick-Up
- What To Do If an Order is Too Heavy
- All About Age-Verified Deliveries (Challenge 25)
- Age-Verified Deliveries: Step-By-Step Process
- How to respond to difficult situations whilst delivering age-verified orders (Challenge 25)
- Problems at Drop-Off
- How to Complete a Proof of Delivery (POD)
- Absent Customer Process
- Safe Spaces for Food Deliveries
- Understanding the Multi-Drop Process
- Which Chatbot Option Should I Select?
- I'm Not Receiving Any Delivery Invites, What Should I Do?
- Can I leave Feedback about Specific Client/Stores/Deliveries?
- How Do I Contact Support?
- What is the Support Chatbot?
- Can I Access Client toilets?
- Why Was My Courier Account Suspended?
- How do I Refer a Friend?
- I've had an Accident, What Should I do?
- How Do I Call the Client or Customer?
- What Are Reminder Messages?
- Right to Work Documents - FAQs
- Equipment Failure: What Should I Do?
- How Does Face Authentication Verification Work?