It's great that you are interested in working with Stuart!
In this article we outline the Stuart Onboarding Process.
The Application Form
During this stage, we will ask you to complete the application form.
Some of the information we might need from you will include:
Your Name
Your Address
Your Bank details
Documents proving your Right to Work in the UK
Onboarding Videos & Quizzes
After you have completed the form, you will be asked to complete our Onboarding Videos + Quizzes. These are essential to make sure you're comfortable on the road and ready to start delivering.
The topics covered in the videos and quizzes include:
How to be safe on the road
What you will need to deliver with Stuart
How we pay you for the deliveries you make
The Verification Stage
During this stage, a member of our team will verify your details and the documents that you have submitted.
If there is an issue with your details or documents, we will email you directly with questions we might have or with a link to re-upload your documents.
Getting Your Equipment
Once we verify your documents, you will have the opportunity to purchase the necessary equipment to help you deliver. You can either purchase Stuart equipment or, if you already own functioning equipment, you can use your own!
Equipment available for purchase on The Stuart Shop includes:
Thermal Bags
High Vis Jackets
Waterproof Trousers
And so much more…
The Background Check
To verify your identity, you will have to pass the background check with our partner Sterling. This is an essential part of onboarding and is mandatory for all applicants to ensure our platform is safe for everyone.
To complete your background check, you’ll receive a link in an email to the inbox associated with your application.
Please note that if your background check fails, we will not be able to onboard you. You agree to proceed on the understanding that if you fail the check, you will not receive any reimbursement or refund for the cost of the check.
Approved
Congrats, you’re approved to deliver with Stuart! Once you reach this stage, you will receive an email to download the Courier App.
⚠️ Please note that you will be unable to log in to a courier account until you are approved.
Contact Us
To learn more about how to contact us at different stages of your application, and as an approved courier, please visit this page: Contact Us.