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I've had an accident, what should I do?

What to do if you or your substitute have an accident while delivering

Updated over 9 months ago
  • If you or your substitute have had a road accident while delivering you should immediately call 999 (depending on the severity of the accident).

  • Once you or your substitute are able to, please contact Support and let them know you had an accident and are not able to continue.

  • If you or your substitute need to make a claim with StuProtect for income protection compensation following an accident, follow the guidance here.

Please make sure you (or your substitute) are fully recovered before returning to work on the platform. You (or your substitute) should also have your vehicle checked to ensure it is safe. Guidance on this here.

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