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Understanding the Multi-Drop Process

Everything you need to know about multi-drop deliveries

Updated this week

What are multi-drop deliveries?

It's when you receive extra packages in one delivery, or allow more packages to be automatically added to your itinerary.

Benefits:

  • You can make more deliveries more quickly.

  • Mileage is reduced, as you don’t need to return to the pick-up between deliveries.

  • You could earn more money.

  • Less waiting time for another invite.

  • It's environmentally friendly.


How does it work?

There are two types of multi-drop deliveries you may receive:

  • Multi-drop invite: You receive a multi-drop package invite (including information for all packages).

  • Added package after invite: You receive a notification at the top of your screen if another package is added to your itinerary whilst you are at pick-up.

  • Next, once you have all packages at pick-up, tick the bubble for each package task.

  • Finally, select 'tasks completed' before continuing to the first Drop-off.


How to accept more packages:

Tap your profile icon, and then on the toggle button next to ‘Allow Extra Packages’

  • Once you register to receive extra packages, you or your substitute will be able to deliver multiple packages in one delivery and earn more per mile.

  • The app will navigate the best route to each delivery location, allowing you or your substitute to deliver more packages quickly!

  • The packages will always be from the same client and pick-up location.

  • You will always be paid for the extra drop-offs! Perfect.


How does the earning structure work for multi-drops?

Delivering multiple packages at once means higher earning potential per minute in both peak and off-peak times.

What are the benefits?

  • An extra fee for each delivery after the first delivery, on top of your initial earning.

  • A fee for additional travel distance to each drop-off.

  • We offer waiting time earnings - if you or your substitute wait more than 15 minutes. More information here.

  • Last but not least, there are rewards available on top of the total delivery fee!

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