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Stuart Client Help Centre
67 articles
Signing Up
Changing your password in the Dashboard
Types of deliveries
How to get started: Website and Mobile App
Troubleshooting
Edit your Account Details
Banking data
Saving Addresses
Everything you should know about API
Giving feedback
Best Practices to Optimise your Experience
Account Deletion
Client Advisory Network (CAN) - UK
Stuart Dashboard on Mobile
Strengthen your relationship with the courier partners
Safe Spaces for Food Deliveries
What is a Cold Chain delivery
How to save an address
My parcel is too big for the Stuart Courier!
Requesting an instant delivery
Requesting multiple drop delivery
Creating a Challenge 25 delivery
Maximum Pick-Up distance
Tracking your delivery
Reschedule a delivery request
Cancelling your delivery
Sending a tracking link to your end-customer
What is a return?
Understanding Package Size
Keeping your package safe
When Waiting time fees apply
Advanced Search - Dashboard & App
Contacting Stuart Support
Assignment Request: ETA - No couriers available
Searching for a delivery
Changing Delivery Information
Issues with your order
Getting in touch with Live Support
The courier is not coming to the pick-up location
The courier wants to cancel the delivery
Cancelling a delivery on its way to be delivered
Cancelling your delivery before pickup
I cannot place an order through the Stuart App/website
Auto-stacking
FAQs
Issues contacting the courier
Requesting a Refund via Dashboard
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