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Requesting a multi-drop delivery

Send multiple orders with one courier

Updated this week

Got several orders going out around the same area? With our multi-drop feature, you can send up to 8 deliveries with one courier - saving time and keeping things smooth for you and your customers.

It also works if you want the courier to come back to the pick-up location - just add it as the last drop!

How to book a multi-drop delivery

  1. Start requesting a delivery on your Stuart Dashboard

  2. Enter your pick-up address

  3. Add your first drop-off address

  4. Click Add a drop-off to include more deliveries

  5. You can add up to 8 drop-offs

📦 Important:

  • When requesting a multi-drop delivery with the same courier, only package size XS is allowed. This ensures the delivery is handled by a bike or moped courier, suitable for completing multiple nearby stops efficiently.

  • Make sure all items fit within a standard bike or moped thermal bag.
    If the combined size exceeds this, you’ll need to place a separate delivery request.

Packing & labelling tips

Make sure all packages are:

  • Clearly labelled with customer names or order numbers.

  • Sized to fit inside a standard thermal courier bag.

A few things to keep in mind

  • The system will automatically reorder the drop-offs for the most efficient route.

  • If one package must be delivered first, let the courier know directly.

🎥 Watch the video guide here:

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