Introduction to Stuart and Snappy Shopper
Integrating your Stuart delivery account with Snappy Shopper offers a seamless way to manage your deliveries. This integration streamlines the process, allowing you to efficiently handle orders and ensure timely deliveries to your customers.
Contents
1. Create a Stuart account & Retrieve API keys
Create Your Stuart Account:
If you already have a Stuart account:
Access Your Stuart Account: Log in to your Stuart account here.
Navigate to Profile Settings: Once logged in, go to your profile settings.
Access Integration Settings: Within your profile settings, locate the integration settings section.
Find Client ID and Client Secret: In the integration settings, you'll find your Client ID and Client Secret. These credentials are essential for connecting your Stuart account with Snappy Shopper.
2. Connect your Stuart account to Snappy Shopper
Share Credentials with Snappy Shopper: Copy your Client ID and Client Secret and share them with Snappy Shopper via this link to complete the integration process.
Wait 72 hours for Snappy Shopper team to complete the set up: The Snappy Shopper team completes the integration set up to activate Stuart and informs you when this is done.
3. Understand the order flow on Snappy Shopper interface
Order Flow | Screenshots |
If auto-accept feature is implemented: Order will be accepted automatically
Then once the courier has picked up the order, the Delivery Status moves from "Accepted" to "En Route" | 
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If auto-accept feature is NOT implemented: Accept your order on your Snappy Order Manager |
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If Stuart is used together with own fleet: Assign a picker for your order. Even in this context, it is possible to use the auto-accept feature. | 
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4. Track an order & Contact Customer Support
Tracking: To track your orders head to your Stuart Dashboard here.
To find our more about tracking your deliveries check out the video here.
Contact Customer Support: To contact customer support, use the CS widget within the Stuart Dashboard here.
5. Useful information on Stuart
To solve any other question you might have, please consult our Stuart Client Help Center
6. Get in touch
If you have any questions during the onboarding process, please email client.onboarding@stuart.com.