Stuart

Introduction to Stuart and Snappy Shopper

Integrating your Stuart delivery account with Snappy Shopper offers a seamless way to manage your deliveries. This integration streamlines the process, allowing you to efficiently handle orders and ensure timely deliveries to your customers.

<a href="#h_d324b6d3e1">Create a Stuart account &amp; Retrieve API keys</a>

<a href="#h_6d5ff14219">Connect your Stuart account to Snappy Shopper</a>

<a href="#h_f73f00d462">Understand the order flow on Snappy Shopper interface</a>

<a href="#h_f6b9de467d">Track an order &amp; Contact Customer Support</a>

<a href="#h_f938a2ac37">Useful information on Stuart</a>

1. <a href="#h_d324b6d3e1">Create a Stuart account &amp; Retrieve API keys</a>
2. <a href="#h_6d5ff14219">Connect your Stuart account to Snappy Shopper</a>
3. <a href="#h_f73f00d462">Understand the order flow on Snappy Shopper interface</a>
4. <a href="#h_f6b9de467d">Track an order &amp; Contact Customer Support</a>
5. <a href="#h_f938a2ac37">Useful information on Stuart</a>
6. <a href="#h_31e9ce8937">Get in touch</a>

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1. Create a Stuart account &amp; Retrieve API keys

1. Pay by credit card: Click on this <a href="http://connect.stuart.com/?aggregator_id=fyHTIECU3APSyi82LK8UN9gcWmgboAIb" rel="nofollow noopener noreferrer" target="_blank">link</a> and create an account with Stuart. In the last step, the API credentials will be visibile. For more info refer to this <a href="https://help.stuart.com/en/articles/8867438-create-a-stuart-account-clients-using-partners-integration-paying-via-credit-card">article</a>
2. Pay by direct debit (only available for clients managed by Stuart sales team): create an account following this <a href="https://dashboard.stuart.com/log-in" rel="nofollow noopener noreferrer" target="_blank">link</a>

If you already have a Stuart account:

1. Access Your Stuart Account: Log in to your Stuart account <a href="https://dashboard.stuart.com/log-in" rel="nofollow noopener noreferrer" target="_blank">here</a>.
2. Navigate to Profile Settings: Once logged in, go to your profile settings.
3. Access Integration Settings: Within your profile settings, locate the integration settings section.
4. Find Client ID and Client Secret: In the integration settings, you'll find your Client ID and Client Secret. These credentials are essential for connecting your Stuart account with Snappy Shopper.

1. Create Your Stuart Account: 
 1. Pay by credit card: Click on this <a href="http://connect.stuart.com/?aggregator_id=fyHTIECU3APSyi82LK8UN9gcWmgboAIb" rel="nofollow noopener noreferrer" target="_blank">link</a> and create an account with Stuart. In the last step, the API credentials will be visibile. For more info refer to this <a href="https://help.stuart.com/en/articles/8867438-create-a-stuart-account-clients-using-partners-integration-paying-via-credit-card">article</a>
 2. Pay by direct debit (only available for clients managed by Stuart sales team): create an account following this <a href="https://dashboard.stuart.com/log-in" rel="nofollow noopener noreferrer" target="_blank">link</a>
2. If you already have a Stuart account:
 1. Access Your Stuart Account: Log in to your Stuart account <a href="https://dashboard.stuart.com/log-in" rel="nofollow noopener noreferrer" target="_blank">here</a>.
 2. Navigate to Profile Settings: Once logged in, go to your profile settings.
 3. Access Integration Settings: Within your profile settings, locate the integration settings section.
 4. Find Client ID and Client Secret: In the integration settings, you'll find your Client ID and Client Secret. These credentials are essential for connecting your Stuart account with Snappy Shopper.

2. Connect your Stuart account to Snappy Shopper

Share Credentials with Snappy Shopper: Copy your Client ID and Client Secret and share them with Snappy Shopper via this <a href="https://stuartapp.typeform.com/to/JNwt2tVO" rel="nofollow noopener noreferrer" target="_blank">link</a> to complete the integration process.

Wait 72h for Snappy Shopper team to complete the set up: The Snappy Shopper team completes the integration set up to activate Stuart and informs you when this is done.

1. Share Credentials with Snappy Shopper: Copy your Client ID and Client Secret and share them with Snappy Shopper via this <a href="https://stuartapp.typeform.com/to/JNwt2tVO" rel="nofollow noopener noreferrer" target="_blank">link</a> to complete the integration process.
2. Wait 72h for Snappy Shopper team to complete the set up: The Snappy Shopper team completes the integration set up to activate Stuart and informs you when this is done.

3. Understand the order flow on Snappy Shopper interface

4. Track an order &amp; Contact Customer Support

Tracking: To track your orders head to your Stuart Dashboard <a href="https://dashboard.stuart.com/" rel="nofollow noopener noreferrer" target="_blank">here</a>.

To find our more about tracking your deliveries check out the video here.

Contact Customer Support: To contact customer support, use the CS widget within the Stuart Dashboard <a href="https://dashboard.stuart.com/" rel="nofollow noopener noreferrer" target="_blank">here</a>.

To solve any other question you might have, please consult our <a href="https://help.stuart.com/en/collections/3836403-client">Stuart Client Help Center</a>

If you have any questions during the onboarding process, please email <a href="https://help.stuart.com/en/articles/7041916-deliverect">client.onboarding@stuart.com</a>.

Order Flow	Screenshots
*If auto-accept feature is implemented:* Order will be accepted automatically Then once the courier has picked up the order, the Delivery Status moves from "Accepted" to "En Route"
*If auto-accept feature is NOT implemented:* Accept your order on your Snappy Order Manager
*If Stuart is used together with own fleet:* Assign a picker for your order. Even in this context, it is possible to use the auto-accept feature.

Introduction to Stuart and Snappy Shopper

Contents

1. Create a Stuart account & Retrieve API keys

2. Connect your Stuart account to Snappy Shopper

3. Understand the order flow on Snappy Shopper interface

4. Track an order & Contact Customer Support

5. Useful information on Stuart

6. Get in touch