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Connect Stuart to your Zapiet Account
Log in to your Zapiet Account and open the settings |  |
If you don't have a Stuart account already click sign up and head to step 2.
If you have a Stuart account click "Activate Stuart" | |
Proceed to click "Get Your Credentials"
This will redirect you to the API page of your Stuart account. Then head to step 4. |
2. Create Your Stuart Account
Already have a Stuart Account? Skip to Step 3!
Enter your Email and Password | |
Enter your Company Information | |
Input your billing details | |
Add a credit card | |
Your API credentials are automatically generated.
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3. Login with the connect flow
Enter your email and password | |
Add your billing information | |
Add a credit card | |
Your API credentials are automatically generated.
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4. Finalise your set-up
Head back to your Zapiet and Copy and paste your API credentials into the relevant boxes and click Activate Stuart. | 
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5. Best Practices & Tips
Explore these advanced tips for when configuring your preferences on your Zapiet interface.
Support Email Address: Add support@zapiet.com
Locations: Select all the locations where you want Stuart to handle deliveries.
Name & Phone Number: Provide the respective contact name and a valid contact phone number for each location.
Add Track Details: You can use this option to include tracking details for each order. When this setting is enabled, your orders will be automatically fulfilled in Shopify.
Send Tracking Details: If selected, Stuart will notify your customers via email that their delivery has been successfully scheduled.
Packaging: You do not need to configure the packaging settings as this is an upcoming feature.
Finally, click "Save."
6. Key FAQs
How does my billing work? | Payment is taken via credit/debit card and the invoice can be downloaded after each delivery from your Stuart dashboard |
Where can I find details about refunds and conditions | Our refund conditions are outlined in our terms and conditions here |
How do I reach customer support for live requests? | You can reach out to customer support via the Stuart dashboard or within the tracking link embedded in the Zapiet Dashboard (UK only) |
How do I raise a ticket for a previous order? | If the order is cancelled or completed and there has been an issue, you can raise it using these links (country-specific): |
How much do my deliveries cost through Zapiet? | You can find details about our pricing for each market below: |
Where does Stuart operate? | You can find our coverage for each market below: |
7. Get in Touch
If you have any questions during the onboarding process, please email client.onboarding@stuart.com.