Content
Finalise Your Setup
Best Practices & Tips
Key FAQs
Get in Touch
1. Connect Stuart to Your UrbanPiper Account
Click the button and follow the instructions to get started:
2. Create Your Stuart Account
Already have a Stuart Account? Skip to Step 3!
Enter your Email and Password | |
Enter your Company Information | |
Input your billing details | |
Add a credit card | |
Your API credentials are automatically generated.
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3. Login with connect.stuart.com
Enter your email and password | |
Add your billing information | |
Add a credit card | |
Your API credentials are automatically generated.
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4. Finalise your set-up
Access this form to finalise the set up with the help of a UrbanPiper agent.
You are only a few minutes away from finishing the integration.
5. Best Practices & Tips
More coming soon 👀
6. Key FAQs
How does my billing work? | Payment is taken via credit/debit card and the invoice can be downloaded after each delivery from your Stuart dashboard |
Where can I find details about refunds and conditions | Our refund conditions are outlined in our terms and conditions here |
How do I reach customer support for live requests? | You can reach out to customer support via the Stuart dashboard |
How do I raise a ticket for a previous order? | If the order is cancelled or completed and there has been an issue, you can raise it using these links (country-specific):
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How much do my deliveries cost through UrbanPiper? | We have arranged special prices exclusively for UrbanPiper clients in the UK! Feel free to inquire about these special rates from any Stuart or UrbanPiper representative. |
Where does Stuart operate? | You can find our coverage for each market below:
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7. Get in Touch
If you have any questions during the onboarding process, please email client.onboarding@stuart.com.