Getting started with Urban, and how to connect Stuart with your UrbanPiper account.

Updated over a week ago


1. Connect Stuart to Your UrbanPiper Account

Click the button and follow the instructions to get started:

2. Create Your Stuart Account

Already have a Stuart Account? Skip to Step 3!

Enter your Email and Password

Enter your Company Information

Input your billing details

Add a credit card

Your API credentials are automatically generated.

3. Login with connect.stuart.com

Enter your email and password

Add your billing information

Add a credit card

Your API credentials are automatically generated.

4. Finalise your set-up

Access this form to finalise the set up with the help of a UrbanPiper agent.
You are only a few minutes away from finishing the integration.

5. Best Practices & Tips

More coming soon 👀

6. Key FAQs

How does my billing work?

Payment is taken via credit/debit card and the invoice can be downloaded after each delivery from your Stuart dashboard

Where can I find details about refunds and conditions

Our refund conditions are outlined in our terms and conditions here

How do I reach customer support for live requests?

You can reach out to customer support via the Stuart dashboard

How do I raise a ticket for a previous order?

If the order is cancelled or completed and there has been an issue, you can raise it using these links (country-specific):

How much do my deliveries cost through UrbanPiper?

We have arranged special prices exclusively for UrbanPiper clients in the UK! Feel free to inquire about these special rates from any Stuart or UrbanPiper representative.

Where does Stuart operate?

You can find our coverage for each market below:

7. Get in Touch

If you have any questions during the onboarding process, please email client.onboarding@stuart.com.

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