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Stuart Client Help Centre
55 articles
Strengthen your relationship with the courier partners
Safe Spaces for Food Deliveries
What is a Cold Chain delivery
Contact-Free Delivery
How to save an address
My parcel is too big for the Stuart Courier!
Requesting an Instant delivery
Requesting multiple drop delivery
Creating a Challenge 25 delivery
Maximum Pick-Up distance
Tracking your delivery
Reschedule a delivery request
Cancelling your delivery
Sending a tracking link to your end-customer
What is a return?
Understanding Package Size
Keeping your package safe
When Waiting time fees apply
Advanced Search - Dashboard & App
Contacting CS from the Package box
Assignment Request: ETA - No couriers available
Widget Removal & Chatbot on the Help Center
Searching for a delivery
Changing Job Information
Issues with your item
Getting in touch with Live Support
The driver is not coming to the pick up location
The courier wants to cancel the delivery
Cancelling your delivery after the pickup
Cancelling your delivery before pickup
I cannot place an order through the Stuart App/website
Giving feedback about your Stuart delivery
FAQs