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Stuart Client Help Centre
68 articles
Strengthen your relationship with the courier partners
Safe Spaces for Food Deliveries
What is a Cold Chain delivery
How to save an address
My parcel is too big for the Stuart Courier!
Requesting an instant delivery
Requesting multiple drop delivery
Creating a Challenge 25 delivery
Maximum Pick-Up distance
Tracking your delivery
Reschedule a delivery request
Cancelling your delivery
Sending a tracking link to your end-customer
What is a return?
Understanding Package Size
Keeping your package safe
When Waiting time fees apply
Advanced Search - Dashboard & App
Contacting Stuart Support
Assignment Request: ETA - No couriers available
Searching for a delivery
Changing Delivery Information
Issues with your order
Getting in touch with Live Support
The courier is not coming to the pick-up location
The courier wants to cancel the delivery
Cancelling a delivery on its way to be delivered
Cancelling your delivery before pickup
I cannot place an order through the Stuart App/website
Giving feedback about your Stuart delivery
Auto-stacking
FAQs
Issues contacting the courier
Requesting a Refund via Dashboard
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