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4. Issues with deliveries
The courier wants to cancel the delivery
The courier wants to cancel the delivery

Can the courier cancel the delivery?

Updated over a week ago

The Partner-courier wishes to cancel the delivery.

For instance, a reason that doesn’t incur any charges is when a Partner-courier had an accident.

Cancellation that might incur a charge:

  • Incorrect Package size or Transport Type requested

  • Cancelling when has been assigned +2min

Please, request a new delivery and, if necessary, request a refund.

Read more about cancellations here.

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