Updating your insurance

Updating your insurance using the Service Desk

Updated over a week ago

What's changing?

The Service Desk portal is where you will be able to request a range of account changes and updates - including updating your insurance!

See here, for more information about using insurance on the Stuart Platform.

How do I access the Service Desk?

Before you are able to make changes to your account you will require access to the Service Desk portal.

Click below to learn more:

You will also find information on how to reset your password on the above link.

How do I make a request?

  1. Firstly you will need to use the link to access our Service Desk

  2. On the Service Desk, you will see the option for the Update Insurance

We will then ask you for a copy of the following details:

  1. Valid insurance certificate

  2. The dates of your policy - should have more than 7 days left on your policy

For further information on updating your insurance, please see this article. 👀

Submit your request and wait for our Support team to respond back to you.

❗️Using the Service Desk❗️

  1. Please only submit 1 request -

    • our system will ensure your request is received and placed in a queue for our Support Team to review - please wait for our support to respond back to you.

    • You can view your open requests in your Service Desk portal.

  2. Before you submit your request, ensure you attach your documents to the form!

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