At Stuart, we want to ensure that your day-to-day runs smoothly and that nothing comes between you and your clients.
We want to make it easier for you to submit Compliance documents to us, such as your driving license, insurance documents, and proof of your right to work in the UK. We introduced a new tool to help you do this seamlessly, replacing the Partner Portal for Compliance document uploads.
See here for more information about using insurance on the Stuart Platform.
Key Points:
Out with the Old: This new portal replaced the Partner Portal for document recollection. It will be the only way to upload your compliance documents & you will not be able to upload documents through the Partner Portal anymore.
What to Expect: You received an initial welcome email to the new tool. If one of your documents is 3 days from expiring, you will also receive a reminder to upload it through the new portal.
When to Expect this Change: We deprecated the old way of submitting documents. This means that from the 4th of November onwards, you have been able to upload your documents to the new portal instead.
Please note:
Once we ask you to re-submit your Compliance documents and if we do not hear back from you, we will temporarily suspend your account when your current documents expire. To reactivate your account, you will just need to update your documents using the links in the email!