All claims for StuProtect are handled online.

🙋Here is a step-by-step guide to help you during the claiming process.

1. First, sign in to your ONSI account. If you’re signing up for the first time, use the same email address you use for Stuart.

2. When you log in to the StuProtect portal, select the type of insurance you want to make a claim for (e.g. digital GP, accident, etc.).

3. Upon selecting the insurance type, you will be asked a few questions about your claim to make sure you chose the correct policy.

4. You will have to provide evidence to support your claim. This could include doctors’ notes, birth certificates, etc. This is to ensure that your claim is processed correctly and as quickly as possible.

5. That’s all! Submit your claim, and you’ll receive a confirmation email soon after.