You must inform both Stuart and the payment service provider (Online Payment Platform) of any updates to your bank details. If you do not update OPP, then your earnings will be sent to the bank account you provided during their verification process after the implementation date in May - see here for more information.
We can only approve requests for bank accounts from an OPP approved bank.
List of OPP approved banks
List of OPP approved banks
Arbuthnot Latham
Bank of Ireland
Bank of Scotland
Barclays
C.Hoare & CO.
Cater Allen
Coutts & Co
Cumberland
Cynergy Bank
Danske Bank
First Direct
HSBC
Halifax
Handelsbanken
Lloyds
Monzo
NatWest
Nationwide
Revolut
Royal Bank of Scotland
Santander
Starling
TSB
Tesco
Ulster Bank
Virgin Money
How to update your bank details?
Submit a Bank Account Change request via the Service Desk (see here for more information on accessing the portal).
Upload a .PDF bank statement from the last 3 months for your new bank account which clearly displays;
Your full name
We will only accept bank accounts where the name registered on the bank account matches the one registered on your Stuart account.
Joint accounts are permitted as long as your name is clearly visible on the bank account. Business accounts are also accepted but we will require evidence the business is registered in your name.
Bank logo
Sort Code
Account number
Validation of your request
Once your application is approved, you will receive an email from noreply-fountain.uk@stuart.com with a link to update your bank details with OPP (Online Payment Platform).
Please note that it may take several business days for OPP to verify your new contact details.
Mandatory update with OPP
If you do not update your information with OPP, your weekly earnings will not be sent to your new bank details after implementation in May.
Once your information is verified by OPP, any pending payments post-implementation will be released the following Friday.
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