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Changing bank details

How do I change my bank details?

Updated this week

You must inform both Stuart and the payment service provider (Online Payment Platform) of any updates to your bank details. If you do not update OPP, then your earnings will be sent to the bank account you provided during their verification process after the implementation date in May - see here for more information.

We can only approve requests for bank accounts from an OPP approved bank.

List of OPP banned banks

  • Airbnb Inc

  • Aircash

  • Airwallex (UK) Limited

  • Amazon

  • Ambr

  • American Express

  • Banked

  • Benjamin Finance Ltd.

  • Bitstamp

  • Blackhawk Network EMEA Limited

  • Boku Inc

  • BVNK

  • Cardaq Ltd

  • CashFlows

  • Circle

  • Coinbase

  • Contis

  • Crypto.com

  • Currenxie Technologies Limited

  • Curve UK LTD

  • Decta Limited

  • Deel

  • eBay Sarl

  • ECOMMPAY Limited

  • Em@ney Plc

  • emerchantpay Group Ltd

  • EPG Financial Services Limited

  • eToro Money

  • Etsy Ireland UC

  • Euronet Worldwide Inc

  • Facebook Payments International Ltd

  • Finance Incorporated Limited

  • Financial House Limited

  • FinXP

  • First Rate Exchange Services

  • Flywire

  • Gemini

  • Globepay Limited

  • GoCardless Ltd

  • Google Payment Ltd

  • IDT Financial Services Limited

  • iFAST Global Bank Limited

  • Imagor SA

  • Ixaris Systems Ltd

  • Kraken

  • Lightspark Group, Inc.

  • Modulr Finance B.V.

  • MONAVATE

  • MONETLEY LTD

  • Moneyhub Financial Technology Ltd

  • Moorwand Ltd

  • MuchBetter

  • myPOS Payments Ltd

  • Navro Group Limited

  • Nuvei Financial Services Ltd

  • OFX

  • OKG Payment Services Ltd

  • OKTO

  • OpenPayd

  • Own.Solutions

  • Papaya Global / Azimo

  • Park Card Services Limited

  • Payhawk Financial Services Limited

  • Paymentsense Limited

  • Paynt

  • Payoneer Europe Limited

  • PayPal

  • Paysafe Group

  • Paysend EU DAC

  • Plaid B.V.

  • Pleo Financial Services A/S

  • PPS

  • Remitly

  • Ripple

  • Segpay

  • Square

  • Stripe

  • SumUp Limited

  • Syspay Ltd

  • Tide

  • TransactPay

  • TransferGo Ltd

  • TransferMate Global Payments

  • TrueLayer Limited

  • VallettaPay

  • Viva Payments SA

  • Weavr Limited

  • WEX Europe UK Limited

  • Wise

If you are operating on the Stuart platform as a Private Limited Company (LTD) or Public Limited Company (PLC), you must provide a bank account registered under the name of your business entity.

How to update your bank details?

  1. Submit a Bank Account Change request via the Service Desk (see here for more information on accessing the portal).

  2. Upload a .PDF bank statement from the last 3 months for your new bank account which clearly displays;

    • Your full name (or business name)

      • Bank accounts must be registered under your name or the name of your business entity

      • If you are operating on the Stuart platform as a Private Limited Company (LTD) or Public Limited Company (PLC), you must provide a bank account registered under the name of your business entity

      • Business accounts are permitted as long as the business is registered in your name

      • Joint accounts are permitted as long as your name is clearly visible on the bank account. Business accounts are also accepted but we will require evidence the business is registered in your name

    • Bank logo

    • Sort Code

    • Account number

  3. Validation of your request

    • Once your application is approved, you will receive an email from noreply-fountain.uk@stuart.com with a link to update your bank details with OPP (Online Payment Platform).

    • Please note that it may take several business days for OPP to verify your new contact details.

  4. Mandatory update with OPP

    • If you do not update your information with OPP, your weekly earnings will not be sent to your new bank details after implementation in May.

    • Once your information is verified by OPP, any pending payments post-implementation will be released the following Friday.

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