Your feedback helps us to understand how we can improve your (or your substitute's) courier experience.

👎 Pick-up experience is not as expected? Once at pick-up, you or your substitute can now tell us why and help us improve your experience.

👍 Is pick-up going well? Once at pick-up, you or your substitute can now tell us what you liked about your experience. This helps us understand what clients are doing well and replicate this experience elsewhere.

Sharing your feedback is totally optional, but will help us improve your (or your substitute's) experience at each pick-up location.

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