You can request a transport type change directly in your Stuart App.
To request your transport type change:
Log into your app and head to the Support and Resources section
Click on Chat with Support > Send us a message
Select Update my account details > Transport Type Change and follow the instructions
Once submitted, our team will review your request and make relevant changes to the system. You will also be able to see any updates in real time in your app!
During the process, we might require the following details from you:
Bicycle | Car / Moped / Motorbike / e-Moped |
-- | Driving License & Vehicle information |
-- | Insurance certificate |
Equipment | Equipment |
Picture of your transport | Picture of your transport |
Please do not use your new transport until you receive approval from our Support team.