Stuart

Everything you need to know about ChatBot options to select when contacting Support

Which Chatbot Option Should I Select?

Here’s what you can do if you’re not receiving delivery invitations

I'm Not Receiving Any Delivery Invites, What Should I Do?

If you need to report feedback during a delivery at either pick-up or drop-off, this article explains how to report it.

Can I leave Feedback about Specific Client/Stores/Deliveries?

Everything you need to know about contacting Stuart

How Do I Contact Support?

Everything you need to know about the Chatbot

What is the Support Chatbot?

Access to client restrooms while completing deliveries

Can I Access Client toilets?

Information about temporary suspensions related to service-quality standards.

Why Was My Courier Account Suspended?

Everything you need to know about Friend Referrals!

How do I Refer a Friend?

What to do if you have an accident while delivering

I've had an Accident, What Should I do?

How Do I Call the Client or Customer?

What do they look like and what do they mean?

What Are Reminder Messages?

Right to Work Documents - FAQs

What you need to know in case your vehicle or equipment breaks

Equipment Failure: What Should I Do?

How Does Face Authentication Verification Work?

Frequently Asked Questions

Find answers and get help from Intercom Support and Community Experts

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