Stuart

What apps do I need?

What should I do if I can't log into the app?

Feedback at pick-up

Puts you or your substitute offline after your next delivery

My last delivery

Automatically accepts incoming deliveries

Auto-accept

Call the client or customer

What to do if you or your substitute have an accident while delivering

I've had an accident, what should I do?

Problems with the Stuart app

Troubleshooting checklist and notifications troubleshooting

iOS Troubleshooting

Android Troubleshooting

Feedback on self-cancelled deliveries

What to do if you cannot login or forgot your password

Reset your password

When and how do I self-cancel a delivery?

Self Cancellations

What do the delivery numbers in my Stuart app mean?

Number of deliveries

How to access the Service Desk to provide feedback after a delivery

Pick-up and Drop-off feedback

What to do if you or your substitute cannot find the customer

Absent customer process

Everything you need to know about Friend Referrals!

How do I Refer a Friend?

Information about temporary suspensions related to service-quality standards.

Why Was My Courier Account Suspended?

The Stuart App, My Account & Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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