Welcome to our contact page!
To get an instant reply we recommend using our handy chatbots available on Fountain and the Help Centre who will be able to answer many of your onboarding queries 🙌
Option 1 - Fountain Chatbot - Reccomended
Simply login to the Fountain portal and find the chatbot available in the bottom right of the Fountain page:
Feel free to ask questions about the onboarding process, any issues you are having and what it's like to deliver on the Stuart platform!
Option 2 - Help Centre Chatbot
To use our help centre chatbot please follow these steps:
Click on the blue icon at the bottom right of the page 🤖
Click on the "Send us a message" button 💬
Choose from the options provided which is the most relevant to you ✅
If you still need further help you will be able to email our team directly from our chatbot at the end of the conversation 🆘
*We are unable to provide a specific time for onboarding.
Please note that Stuarts London IS NOT part of Stuart Delivery UK. If you would like to contact Stuart Delivery UK please use our chatbot service to direct you to the correct team.
For Couriers:
If you are currently a courier and need assistance, why not try StuChat! Formerly known as Virtual Partner Hours, a member of our team will be able to assist you with any courier-related issues.
Please note, that StuChat is strictly for already approved couriers and our team will be unable to help you with your application.
