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My parcel is too big for the Stuart Courier!
My parcel is too big for the Stuart Courier!

What to do if my order it too big

Updated over a year ago

What happens if your items are too big for 1 Stuart Courier Partner bag?

If your order doesn't all fit in the Stuart Courier Partner's bag, the first courier can take the first part of the order.

You will then have to raise a new job with the same Drop Off details (via the Dashboard or API) to call an additional Stuart Courier Partner in order to deliver the remaining items.

Useful to know:

Stuart Courier Partners are required to operate with minimum bag sizes that you can find here.


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