Accept extra packages

How to opt-in to accept extra packages and what to expect

Updated over a week ago

This article is about the option to Accept extra packages.

What are extra packages?

Opting in to extra packages allows for more packages to be automatically added to your itinerary. You can earn more money 💰, it's environmentally friendly 🌱, and it's more cost-effective for clients 🛍.

The packages will always be from the same client and pick-up location. You will always be paid for the extra drop-offs (see this article for more information about multi-drop deliveries).

Once selected, you will receive a notification at the top of your screen if another package is added to your itinerary before you reach the pick-up point. Once you have all packages at pick-up, tick the bubble for each package task and then select 'tasks completed' before continuing to the first drop-off.

Opt-in to receive extra packages

You can opt-in to receive extra packages from your profile screen. Simply tap your profile icon, and then on the toggle button next to Accept extra packages. You can opt-out again by de-selecting the toggle.

Note: both auto-accept toggles are turned off by default when you go offline.

How does the earnings structure work for multi-drops?

Delivering multiple packages at once means higher earning potential per minute in both peak and off-peak times.

What are the benefits?

  • There's a chance for £1 for each extra delivery on top of your initial delivery fee

  • A fee for additional travel distance to each drop-off.

  • We offer waiting time pay - if you wait more than 15 minutes. More information here.

  • Last but not least, there are rewards available on top of the total delivery fee!


This mage below shows an earnings breakdown of a multi-drop package. It is based on using a car in a UK city (excluding London).

What does this mean?

  1. After you accept an invite and wait to receive the package at pickup, if your waiting time exceeds 15 minutes, you will be paid 0.17p per minute until 30 minutes have passed.

  2. Once you begin your journey to your first drop-off, you will earn your usual delivery fee

  3. After you've dropped off your first package and head to your second drop-off, you will earn £1 for the extra drop.

  4. Your total earnings will consist of = Delivery + extra drop fee + any waiting time (> 15 mins).

Handy tip: you could also earn multiplier rewards if this is available during your delivery.

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