# Stuart Help Center

> Help center for Stuart

## English

### Client

- [Who are we and what do we offer?](https://help.stuart.com/en/articles/6967326-who-are-we-and-what-do-we-offer.md): Who we are, how we operate and who's it for.
- [Zones and distances covered by couriers](https://help.stuart.com/en/articles/6967288-zones-and-distances-covered-by-couriers.md): Zones and distances covered by Stuart couriers in the UK.
- [Types of deliveries](https://help.stuart.com/en/articles/7007498-types-of-deliveries.md)
- [Sign up and get started](https://help.stuart.com/en/articles/7007501-sign-up-and-get-started.md): Create an account, place your first delivery and access support easily.
- [Getting started with the Stuart API](https://help.stuart.com/en/articles/7007518-getting-started-with-the-stuart-api.md): How Stuart API works, how to integration and how to fix problems
- [Best practices to optimise your experience](https://help.stuart.com/en/articles/7012618-best-practices-to-optimise-your-experience.md): Best practices to optimise your experience with Stuart.
- [Stuart Dashboard on mobile](https://help.stuart.com/en/articles/10137645-stuart-dashboard-on-mobile.md)
- [Contacting Stuart support](https://help.stuart.com/en/articles/8299949-contacting-stuart-support.md)
- [Edit your account details](https://help.stuart.com/en/articles/7007507-edit-your-account-details.md): How can I change my details?
- [Changing your password](https://help.stuart.com/en/articles/7007489-changing-your-password.md): Change your password through the dashboard
- [Payment information and data security](https://help.stuart.com/en/articles/7007514-payment-information-and-data-security.md): Details on the secure processing and storage of your payment information when opting to retain banking data.
- [Account deletion](https://help.stuart.com/en/articles/7007483-account-deletion.md): How to delete/eliminate my account?
- [Your feedback matters](https://help.stuart.com/en/articles/7007521-your-feedback-matters.md): How can I share my feedback?
- [Client Advisory Network \(CAN\)](https://help.stuart.com/en/articles/9853274-client-advisory-network-can.md): Feedback, testing, pool of clients, client experience, ideas, opinion, membership, suggestions, relationship, collaboration, participate
- [FAQs](https://help.stuart.com/en/articles/7011319-faqs.md): Frequently asked questions
- [Requesting an instant delivery](https://help.stuart.com/en/articles/7007544-requesting-an-instant-delivery.md): Need something delivered right away? You can book a courier in just a few clicks!
- [Requesting a multi-drop delivery](https://help.stuart.com/en/articles/7038900-requesting-a-multi-drop-delivery.md): Send multiple orders with one courier
- [General guidance: Requesting and managing deliveries](https://help.stuart.com/en/articles/11403443-general-guidance-requesting-and-managing-deliveries.md): Save addresses, set special delivery requirements, reschedule delivery, zones, sizes, pick-up limits and share tracking links.
- [Rescheduling a delivery](https://help.stuart.com/en/articles/7038935-rescheduling-a-delivery.md): Changing details of a live or scheduled delivery
- [Trouble placing an order](https://help.stuart.com/en/articles/7010929-trouble-placing-an-order.md): What to check if an error appears when you try to book a courier via the app or dashboard
- [Tracking your delivery](https://help.stuart.com/en/articles/7038810-tracking-your-delivery.md): How to track & monitor the courier, share monitoring/tracking links and find past deliveries.
- [Managing delays at pick-up](https://help.stuart.com/en/articles/7038982-managing-delays-at-pick-up.md): What is a long pick up?
- [Working well with couriers](https://help.stuart.com/en/articles/7038850-working-well-with-couriers.md): Simple tips to build great relationships with delivery partners
- [Keeping packages safe](https://help.stuart.com/en/articles/7038978-keeping-packages-safe.md): How should I package my goods?
- [Changing delivery information](https://help.stuart.com/en/articles/7010850-changing-delivery-information.md): Guide for clients using the Stuart Dashboard
- [Cancelling a delivery](https://help.stuart.com/en/articles/7010877-cancelling-a-delivery.md): Canceling deliveries and courier cancellations.
- [Courier and delivery issues](https://help.stuart.com/en/articles/7010852-courier-and-delivery-issues.md): What to do if the courier cannot take the order, the package is too big, you can’t reach the courier or the customer isn’t at drop-off
- [Courier availability & ETAs](https://help.stuart.com/en/articles/7044243-courier-availability-etas.md): Order searching, delivery not being assigned, no drivers available
- [Auto-stacking explained](https://help.stuart.com/en/articles/5149157-auto-stacking-explained.md): Guide on how auto-stacking works
- [How returns work](https://help.stuart.com/en/articles/7038956-how-returns-work.md): Return job, return delivery, unsuccessful delivery
- [Requesting a refund](https://help.stuart.com/en/articles/8300955-requesting-a-refund.md)
- [The courier is not coming to the pick-up location](https://help.stuart.com/en/articles/7010864-the-courier-is-not-coming-to-the-pick-up-location.md): The courier is not coming, the courier is not here, the courier is not moving
- [Issues contacting the courier](https://help.stuart.com/en/articles/7010881-issues-contacting-the-courier.md): How can I contact the courier?
- [Payment methods](https://help.stuart.com/en/articles/7012223-payment-methods.md): What type of card can I use?
- [Downloading invoices](https://help.stuart.com/en/articles/7012226-downloading-invoices.md): Where can I find my invoices?
- [How to redeem a coupon](https://help.stuart.com/en/articles/7012317-how-to-redeem-a-coupon.md): Quick guide to using promo codes or refunds
- [Understand pricing and billing](https://help.stuart.com/en/articles/7012396-understand-pricing-and-billing.md): Delivery fees breakdown
- [Create a Stuart Account - Clients using partners integration & paying via credit card](https://help.stuart.com/en/articles/8867438-create-a-stuart-account-clients-using-partners-integration-paying-via-credit-card.md)
- [Andromeda](https://help.stuart.com/en/articles/9298411-andromeda.md): Getting started with Andromeda, and how to connect Stuart with your Andromeda account.
- [Deliverect](https://help.stuart.com/en/articles/7041916-deliverect.md): Getting started with Deliverect, and how to connect Stuart with your Deliverect account.
- [FlipDish](https://help.stuart.com/en/articles/9298390-flipdish.md): Getting started with FlipDish, and how to connect Stuart with your FlipDish account.
- [Hungrrr](https://help.stuart.com/en/articles/8839028-hungrrr.md): Getting started with Hungrrr, and how to connect Stuart with your Hungrrr account.
- [Otter](https://help.stuart.com/en/articles/8530310-otter.md): Getting started with Otter, and how to connect Stuart with your Otter account.
- [Shopify](https://help.stuart.com/en/articles/8550375-shopify.md): Getting started with Shopify, and how to connect Stuart with your Shopify account.
- [Snappy Shopper](https://help.stuart.com/en/articles/9009165-snappy-shopper.md): Getting started with Stuart and Snappy Shopper
- [Square](https://help.stuart.com/en/articles/8608081-square.md): Introduction to Stuart and Square
- [UrbanPiper](https://help.stuart.com/en/articles/8867374-urbanpiper.md): Getting started with UrbanPiper, and how to connect Stuart with your UrbanPiper account.
- [Zapiet](https://help.stuart.com/en/articles/8550376-zapiet.md): Getting started with Zapiet, and how to connect Stuart with your Zapiet account.

### Couriers

- [The Onboarding Process](https://help.stuart.com/en/articles/7991768-the-onboarding-process.md): This article outlines everything you need to know from applying to getting approved on the platform.
- [All About The Background Check](https://help.stuart.com/en/articles/2551169-all-about-the-background-check.md): Everything you need to know about the Background Check with Sterling
- [What Documents Are Accepted During My Background Check?](https://help.stuart.com/en/articles/4335030-what-documents-are-accepted-during-my-background-check.md): What documents are accepted as proof of identity and proof of address during your background check
- [A Step-By-Step Guide to Your Background Check with Sterling](https://help.stuart.com/en/articles/11850712-a-step-by-step-guide-to-your-background-check-with-sterling.md): A Guide to help you complete your Sterling Background Check
- [The Waiting List](https://help.stuart.com/en/articles/6202558-the-waiting-list.md): Information for applicants who are on the Waiting List and would like to know more 🧐
- [Contacting Us During Onboarding](https://help.stuart.com/en/articles/6142743-contacting-us-during-onboarding.md): Information about how to contact us during all parts of your application and onboarding process
- [Getting Started: Quick Checklist](https://help.stuart.com/en/articles/9268478-getting-started-quick-checklist.md): A short, essential guide to help you start delivering with confidence.
- [What Equipment Do I Need?](https://help.stuart.com/en/articles/6999399-what-equipment-do-i-need.md): Everything you need to know about the required equipment to deliver with Stuart
- [What Apps Do I Need?](https://help.stuart.com/en/articles/6999551-what-apps-do-i-need.md): What app do you need to deliver?
- [My First Delivery](https://help.stuart.com/en/articles/9268728-my-first-delivery.md): Congratulations on being approved to deliver with Stuart! This article outlines everything you need to know before making your first delivery.
- [All About Delivery Invitations](https://help.stuart.com/en/articles/6999594-all-about-delivery-invitations.md): Delivery invitations explained
- [General Best Practice Tips](https://help.stuart.com/en/articles/7003316-general-best-practice-tips.md): General best practice tips
- [About Zego Insurance](https://help.stuart.com/en/articles/7003315-about-zego-insurance.md): Guidance for delivery partners who have a Zego policy
- [Making Changes To My Account](https://help.stuart.com/en/articles/7003300-making-changes-to-my-account.md): Everything you need to know about making changes to your account, like updating your phone details, your city, your vehicle and more.
- [Changing My Bank Details](https://help.stuart.com/en/articles/7002989-changing-my-bank-details.md): Everything you need to know about changing your bank details
- [Uploading My Documentation](https://help.stuart.com/en/articles/9772344-uploading-my-documentation.md): Compliance Documentation Upload: Insurance, Right to Work, Driving Licence
- [Requirements for Changing Transport Types](https://help.stuart.com/en/articles/7003304-requirements-for-changing-transport-types.md): Everything you need to know to be able to change the type of transport you use to deliver
- [iOS Troubleshooting](https://help.stuart.com/en/articles/6999620-ios-troubleshooting.md): How to resolve problems with the app and notification issues
- [Android Troubleshooting](https://help.stuart.com/en/articles/6999621-android-troubleshooting.md): How to resolve problems with the app and notification issues in Android phones
- [What should I do if I can't log into the app?](https://help.stuart.com/en/articles/6999566-what-should-i-do-if-i-can-t-log-into-the-app.md): What to do if you can't log in to the Stuart Courier App
- [Problems with the Stuart App](https://help.stuart.com/en/articles/6999608-problems-with-the-stuart-app.md): What to do when you have a problem with your app
- [How To Pick Up a Package](https://help.stuart.com/en/articles/7003066-how-to-pick-up-a-package.md): Everything you need to know about how to collect a package from a client after accepting a delivery
- [Problems At Pick-Up](https://help.stuart.com/en/articles/7003086-problems-at-pick-up.md): Everything you need to know should you encounter problems while picking up an order
- [No Package at the Pick-Up](https://help.stuart.com/en/articles/8264025-no-package-at-the-pick-up.md): What to do in case there is no package to be collected at the pick-up
- [What To Do If an Order is Too Heavy](https://help.stuart.com/en/articles/7003087-what-to-do-if-an-order-is-too-heavy.md): Maximum weight capacity per transport type
- [All About Age-Verified Deliveries \(Challenge 25\)](https://help.stuart.com/en/articles/7003261-all-about-age-verified-deliveries-challenge-25.md): How to deliver age-restricted items in accordance with age-verification policy, and How to conduct the Challenge 25 check
- [Age-Verified Deliveries: Step-By-Step Process](https://help.stuart.com/en/articles/11509058-age-verified-deliveries-step-by-step-process.md): In this article, you'll find all the steps to complete in the app when you deliver age-restricted items
- [How to respond to difficult situations whilst delivering age-verified orders \(Challenge 25\)](https://help.stuart.com/en/articles/7003264-how-to-respond-to-difficult-situations-whilst-delivering-age-verified-orders-challenge-25.md): Challenge 25 delivery process
- [Problems at Drop-Off](https://help.stuart.com/en/articles/7003103-problems-at-drop-off.md): What to do if you are having issues delivering your package
- [How to Complete a Proof of Delivery \(POD\)](https://help.stuart.com/en/articles/7003110-how-to-complete-a-proof-of-delivery-pod.md): Everything you need to know about Proofs of Delivery
- [Absent Customer Process](https://help.stuart.com/en/articles/7003108-absent-customer-process.md): What to do if you cannot find the customer
- [Safe Spaces for Food Deliveries](https://help.stuart.com/en/articles/7003091-safe-spaces-for-food-deliveries.md): What to do if a customer is absent for a food delivery
- [Understanding the Multi-Drop Process](https://help.stuart.com/en/articles/6999428-understanding-the-multi-drop-process.md): Everything you need to know about multi-drop deliveries
- [All About Your Earnings - FAQs](https://help.stuart.com/en/articles/6999666-all-about-your-earnings-faqs.md): Frequently asked questions about earnings
- [Earnings Structure in the UK](https://help.stuart.com/en/articles/6999668-earnings-structure-in-the-uk.md): A detailed look into the earnings within the Stuart platform.
- [Statement of Earnings](https://help.stuart.com/en/articles/6999680-statement-of-earnings.md): How do I access and understand my Statement of Earnings?
- [Missing earnings](https://help.stuart.com/en/articles/7002987-missing-earnings.md)
- [Waiting Time Earnings](https://help.stuart.com/en/articles/7002992-waiting-time-earnings.md): How much do I earn for long wait at pick-up?
- [Earnings on Returns, Cancellations & Multi-Drop Deliveries](https://help.stuart.com/en/articles/6999675-earnings-on-returns-cancellations-multi-drop-deliveries.md): How do I earn for returns, cancellations & multi-drops?
- [All About Incentives](https://help.stuart.com/en/articles/6999678-all-about-incentives.md): What are incentives and how do I find them?
- [Delivery Fee Adjustments](https://help.stuart.com/en/articles/4676216-delivery-fee-adjustments.md): Types of delivery fee adjustments and how to make a request
- [Maximising your Earning Potential](https://help.stuart.com/en/articles/6999395-maximising-your-earning-potential.md): Top tips for earning more on our platform
- [StuPerks with ONSI](https://help.stuart.com/en/articles/724397-stuperks-with-onsi.md): Everything you need to know about your perks with ONSI
- [Instant Earnings with ONSI](https://help.stuart.com/en/articles/12458031-instant-earnings-with-onsi.md): Learn how to access your earnings early with ONSI
- [StuProtect Insurance with ONSI](https://help.stuart.com/en/articles/6495184-stuprotect-insurance-with-onsi.md): Your Accident and Health Insurance, in partnership with ONSI
- [How to Make a Claim with StuProtect](https://help.stuart.com/en/articles/6499187-how-to-make-a-claim-with-stuprotect.md): How to use your health & safety insurance by ONSI
- [Mental Health Support with StuProtect](https://help.stuart.com/en/articles/7003139-mental-health-support-with-stuprotect.md): Did you know that all Stuart couriers have free access to counselling through StuProtect?
- [Chubb - Claims before 25 Aug 2022 ONLY](https://help.stuart.com/en/articles/7003149-chubb-claims-before-25-aug-2022-only.md): How to make an accident and income protection insurance claim pre 25/08/2022
- [Feedback on a declined invitation](https://help.stuart.com/en/articles/6999453-feedback-on-a-declined-invitation.md)
- [Delivery Flow](https://help.stuart.com/en/articles/8385787-delivery-flow.md): More visibility on your ongoing deliveries
- [Register for Multi-drop deliveries](https://help.stuart.com/en/articles/6999413-register-for-multi-drop-deliveries.md)
- [Opting In/Out of Age-restricted Deliveries](https://help.stuart.com/en/articles/8517551-opting-in-out-of-age-restricted-deliveries.md): You have the option to opt in or opt out of deliveries containing age-restricted items \(Challenge 25\)
- [Self Cancellations](https://help.stuart.com/en/articles/3569365-self-cancellations.md): When and how do I self-cancel a delivery?
- [My last delivery](https://help.stuart.com/en/articles/6999596-my-last-delivery.md): Puts you offline after your next delivery
- [Auto-accept](https://help.stuart.com/en/articles/6999600-auto-accept.md): Automatically accepts incoming deliveries
- [Feedback on self-cancelled deliveries](https://help.stuart.com/en/articles/6999459-feedback-on-self-cancelled-deliveries.md): self cancel, feedback, deliveries
- [Number of Deliveries](https://help.stuart.com/en/articles/4818436-number-of-deliveries.md): What do the delivery numbers in my Stuart app mean?
- [See same day and next day multipliers in your preferred area](https://help.stuart.com/en/articles/6999433-see-same-day-and-next-day-multipliers-in-your-preferred-area.md): We've made it easier than ever to see multipliers in your area
- [Which Chatbot Option Should I Select?](https://help.stuart.com/en/articles/9344604-which-chatbot-option-should-i-select.md): Everything you need to know about ChatBot options to select when contacting Support
- [I'm Not Receiving Any Delivery Invites, What Should I Do?](https://help.stuart.com/en/articles/7002998-i-m-not-receiving-any-delivery-invites-what-should-i-do.md): Here’s what you can do if you’re not receiving delivery invitations
- [Can I leave Feedback about Specific Client/Stores/Deliveries?](https://help.stuart.com/en/articles/7003153-can-i-leave-feedback-about-specific-client-stores-deliveries.md): If you need to report feedback during a delivery at either pick-up or drop-off, this article explains how to report it.
- [How Do I Contact Support?](https://help.stuart.com/en/articles/7003488-how-do-i-contact-support.md): Everything you need to know about contacting Stuart
- [What is the Support Chatbot?](https://help.stuart.com/en/articles/7003601-what-is-the-support-chatbot.md): Everything you need to know about the Chatbot
- [Can I Access Client toilets?](https://help.stuart.com/en/articles/7003157-can-i-access-client-toilets.md): Access to client restrooms while completing deliveries
- [Why Was My Courier Account Suspended?](https://help.stuart.com/en/articles/11839014-why-was-my-courier-account-suspended.md): Information about temporary suspensions related to service-quality standards.
- [How do I Refer a Friend?](https://help.stuart.com/en/articles/12554591-how-do-i-refer-a-friend.md): Everything you need to know about Friend Referrals!
- [I've had an Accident, What Should I do?](https://help.stuart.com/en/articles/7003145-i-ve-had-an-accident-what-should-i-do.md): What to do if you have an accident while delivering
- [How Do I Call the Client or Customer?](https://help.stuart.com/en/articles/6999611-how-do-i-call-the-client-or-customer.md): How to call a client or customer
- [What Are Reminder Messages?](https://help.stuart.com/en/articles/7003444-what-are-reminder-messages.md): What do they look like and what do they mean?
- [Right to Work Documents - FAQs](https://help.stuart.com/en/articles/4966480-right-to-work-documents-faqs.md)
- [Equipment Failure: What Should I Do?](https://help.stuart.com/en/articles/7003155-equipment-failure-what-should-i-do.md): What you need to know in case your vehicle or equipment breaks
- [How Does Face Authentication Verification Work?](https://help.stuart.com/en/articles/13176636-how-does-face-authentication-verification-work.md)
- [Terms and Conditions](https://help.stuart.com/en/articles/7018967-terms-and-conditions.md)
- [Stuart Courier UK Equal Opportunities Policy](https://help.stuart.com/en/articles/7018966-stuart-courier-uk-equal-opportunities-policy.md)
- [Right to Substitution](https://help.stuart.com/en/articles/9018461-right-to-substitution.md): Everything you need to know about your right to substitution
- [Partnership Termination](https://help.stuart.com/en/articles/7003479-partnership-termination.md): Reasons for termination and how to avoid them
- [Courier Health and Safety](https://help.stuart.com/en/articles/7003141-courier-health-and-safety.md): Everything you need to know about courier health and safety guidelines
- [Driving Guidelines in Town Centres](https://help.stuart.com/en/articles/7003135-driving-guidelines-in-town-centres.md): As an independent courier, you should take all reasonable care for yourself and others whilst out delivering.
- [Essential Food Safety Information About the Cold Chain](https://help.stuart.com/en/articles/7003161-essential-food-safety-information-about-the-cold-chain.md): Details about the Cold Chain policy
- [Prize Draw / Giveaway information notice](https://help.stuart.com/en/articles/7003741-prize-draw-giveaway-information-notice.md): Full notice for entering our prize draws.
- [Privacy Policy - GDPR](https://help.stuart.com/en/articles/7021439-privacy-policy-gdpr.md): GDPR, Data Protection Rights, Right to Erasure
- [Share your Feedback or Suggestions](https://help.stuart.com/en/articles/13127521-share-your-feedback-or-suggestions.md): Do you have suggestions? Here's what to do!
- [New Quest This Week](https://help.stuart.com/en/articles/13915814-new-quest-this-week.md): Everything you need to know to complete this week's quest!

## Français

### Client

- [Qui sommes-nous et que proposons-nous ?](https://help.stuart.com/fr/articles/6967326-qui-sommes-nous-et-que-proposons-nous.md): Qui nous sommes, comment nous fonctionnons et à qui s’adresse Stuart.
- [Zones desservies par les coursiers](https://help.stuart.com/fr/articles/6967288-zones-desservies-par-les-coursiers.md): Zones couvertes par les coursiers Stuart en France.
- [Les différents types de livraisons](https://help.stuart.com/fr/articles/7007498-les-differents-types-de-livraisons.md): Instantanée, programmée, plusieurs points de retraits/livraisons
- [Inscrivez-vous et commencez](https://help.stuart.com/fr/articles/7007501-inscrivez-vous-et-commencez.md): Créez un compte, effectuez votre première livraison et accédez facilement à l'assistance.
- [Premiers pas avec l’API Stuart](https://help.stuart.com/fr/articles/7007518-premiers-pas-avec-l-api-stuart.md): Fonctionnement de l’API Stuart, intégration et résolution des problèmes
- [Bonnes pratiques pour optimiser votre expérience](https://help.stuart.com/fr/articles/7012618-bonnes-pratiques-pour-optimiser-votre-experience.md): Bonnes pratiques pour optimiser votre expérience avec Stuart.
- [Dashboard Stuart sur mobile](https://help.stuart.com/fr/articles/10137645-dashboard-stuart-sur-mobile.md)
- [Contacter le Support Stuart](https://help.stuart.com/fr/articles/8299949-contacter-le-support-stuart.md): Comment puis-je contacter le support.
- [Modifier les détails de votre compte](https://help.stuart.com/fr/articles/7007507-modifier-les-details-de-votre-compte.md): Comment puis-je modifier mes informations ?
- [Modifier votre mot de passe](https://help.stuart.com/fr/articles/7007489-modifier-votre-mot-de-passe.md)
- [Informations de paiement et sécurité des données](https://help.stuart.com/fr/articles/7007514-informations-de-paiement-et-securite-des-donnees.md): Traitement et stockage sécurisé de vos données bancaires
- [Fermeture de compte](https://help.stuart.com/fr/articles/7007483-fermeture-de-compte.md): Comment supprimer mon compte ?
- [Votre avis compte](https://help.stuart.com/fr/articles/7007521-votre-avis-compte.md): Comment puis-je partager mon avis ?
- [Comité d'Innovation Clients](https://help.stuart.com/fr/articles/9853274-comite-d-innovation-clients.md)
- [FAQ : les questions fréquentes](https://help.stuart.com/fr/articles/7011319-faq-les-questions-frequentes.md): Foire Aux Questions
- [Indicateurs d'activité de la plateforme pour l'année 2025](https://help.stuart.com/fr/articles/14472207-indicateurs-d-activite-de-la-plateforme-pour-l-annee-2025.md)
- [Commander un coursier](https://help.stuart.com/fr/articles/7007544-commander-un-coursier.md): Besoin d’envoyer un colis tout de suite ? Vous pouvez réserver un coursier en quelques clics !
- [Créer une course avec plusieurs points de livraisons](https://help.stuart.com/fr/articles/7038900-creer-une-course-avec-plusieurs-points-de-livraisons.md): Envoyez plusieurs commandes avec un seul coursier
- [Guide général : Demander et gérer des livraisons](https://help.stuart.com/fr/articles/11403443-guide-general-demander-et-gerer-des-livraisons.md)
- [Éditer une livraison](https://help.stuart.com/fr/articles/7038935-editer-une-livraison.md): Changer les détails d'une course en cours ou programmée
- [Problème lors de la création d’une commande](https://help.stuart.com/fr/articles/7010929-probleme-lors-de-la-creation-d-une-commande.md): Que vérifier si une erreur s’affiche lorsque vous essayez de réserver un coursier via l’application ou le tableau de bord
- [Suivi de votre livraison](https://help.stuart.com/fr/articles/7038810-suivi-de-votre-livraison.md): Comment suivre le coursier, partager des liens de suivi et retrouver des livraisons passées
- [Quand est-ce que des frais de temps d'attente s'appliquent-ils ?](https://help.stuart.com/fr/articles/7038982-quand-est-ce-que-des-frais-de-temps-d-attente-s-appliquent-ils.md)
- [Bien collaborer avec les coursiers](https://help.stuart.com/fr/articles/7038850-bien-collaborer-avec-les-coursiers.md): Des conseils simples pour de bonnes relations avec les partenaires de livraison
- [Garder les colis en sécurité](https://help.stuart.com/fr/articles/7038978-garder-les-colis-en-securite.md): Protégez vos biens avant la prise en charge.
- [Temps d'approche du livreur au point de retrait](https://help.stuart.com/fr/articles/7038917-temps-d-approche-du-livreur-au-point-de-retrait.md)
- [Modification des informations de livraison](https://help.stuart.com/fr/articles/7010850-modification-des-informations-de-livraison.md): Guide à l’usage des clients utilisant le Dashboard Stuart
- [Annulation d'une livraison](https://help.stuart.com/fr/articles/7010877-annulation-d-une-livraison.md)
- [Il y a un souci sur le contenu de la commande](https://help.stuart.com/fr/articles/7010852-il-y-a-un-souci-sur-le-contenu-de-la-commande.md): Le coursier ne peut pas prendre la commande
- [Disponibilité des coursiers et estimations d’arrivée](https://help.stuart.com/fr/articles/7044243-disponibilite-des-coursiers-et-estimations-d-arrivee.md): Demande en attente, course non assignée, pas de livreur disponible.
- [Auto-stacking expliqué](https://help.stuart.com/fr/articles/5149157-auto-stacking-explique.md): Guide sur le fonctionnement de l’auto-stacking
- [Qu'est-ce qu'une course retour?](https://help.stuart.com/fr/articles/7038956-qu-est-ce-qu-une-course-retour.md)
- [Demander un remboursement](https://help.stuart.com/fr/articles/8300955-demander-un-remboursement.md)
- [Le coursier ne se dirige pas vers le point de retrait](https://help.stuart.com/fr/articles/7010864-le-coursier-ne-se-dirige-pas-vers-le-point-de-retrait.md): Le coursier ne se dirige pas vers le point de retrait / Le coursier n'est pas là / Le coursier ne bouge pas.
- [Comment contacter un partenaire coursier?](https://help.stuart.com/fr/articles/7010881-comment-contacter-un-partenaire-coursier.md): Contacter le coursier
- [Méthodes de paiements](https://help.stuart.com/fr/articles/7012223-methodes-de-paiements.md)
- [Téléchargement des factures](https://help.stuart.com/fr/articles/7012226-telechargement-des-factures.md): Comment obtenir mes factures ?
- [Comment utiliser un coupon](https://help.stuart.com/fr/articles/7012317-comment-utiliser-un-coupon.md): Guide pour utiliser un code promo ou un remboursement
- [Comment fonctionne la facturation ?](https://help.stuart.com/fr/articles/7012396-comment-fonctionne-la-facturation.md): Comprendre les frais de livraison
- [Deliverect](https://help.stuart.com/fr/articles/7041916-deliverect.md): Pour commencer avec Deliverect, et comment connecter Stuart à votre compte Deliverect.
- [Clyo / EatSelf](https://help.stuart.com/fr/articles/8839028-clyo-eatself.md): Pour commencer avec Clyo, et comment connecter Stuart à votre compte Clyo.
- [Otter](https://help.stuart.com/fr/articles/8530310-otter.md): Pour commencer avec Otter, et comment connecter Stuart à votre compte Otter.
- [Shopify](https://help.stuart.com/fr/articles/8550375-shopify.md)
- [Square](https://help.stuart.com/fr/articles/8608081-square.md): Introduction à Stuart et Square
- [Zapiet](https://help.stuart.com/fr/articles/8550376-zapiet.md): Pour commencer avec Zapiet, et comment connecter Stuart à votre compte Zapiet.
- [Dishop](https://help.stuart.com/fr/articles/10163147-dishop.md): Pour commencer avec Dishop, et comment connecter Stuart à votre compte Dishop.

### Coursier

- [Bien commencer sur Stuart](https://help.stuart.com/fr/articles/6967247-bien-commencer-sur-stuart.md)
- [Puis-je utiliser mon matériel personnel ?](https://help.stuart.com/fr/articles/6999399-puis-je-utiliser-mon-materiel-personnel.md)
- [Comment télécharger l'application Stuart Coursier ?](https://help.stuart.com/fr/articles/6999551-comment-telecharger-l-application-stuart-coursier.md): Comment télécharger l'application Stuart pour les coursiers partenaires
- [Comment accepter une course ?](https://help.stuart.com/fr/articles/6999594-comment-accepter-une-course.md)
- [📄 De quels documents avez-vous besoin en tant que coursier motorisé ?](https://help.stuart.com/fr/articles/11581325-de-quels-documents-avez-vous-besoin-en-tant-que-coursier-motorise.md)
- [Comment mettre à jour vos coordonnées bancaires](https://help.stuart.com/fr/articles/7002989-comment-mettre-a-jour-vos-coordonnees-bancaires.md): Comment modifier les coordonnées bancaires associées à votre compte coursier Stuart
- [Comment modifier les détails de votre compte ? \(RIB, KBIS/SIRET, adresse du domicile, e-mail\)](https://help.stuart.com/fr/articles/7003297-comment-modifier-les-details-de-votre-compte-rib-kbis-siret-adresse-du-domicile-e-mail.md): Tout savoir pour demander des changements de votre compte coursier partenaire Stuart
- [Changer de mot de passe](https://help.stuart.com/fr/articles/6999476-changer-de-mot-de-passe.md): Que faire si vous ne vous souvenez plus de votre mot de passe ou souhaitez le modifier?
- [Changement de numéro de téléphone](https://help.stuart.com/fr/articles/7003307-changement-de-numero-de-telephone.md)
- [Comment uploader mes documents](https://help.stuart.com/fr/articles/13185236-comment-uploader-mes-documents.md): Documents pour compliance: RNE / URSSAF
- [Comment accéder à mon compte Stuart ?](https://help.stuart.com/fr/articles/6999566-comment-acceder-a-mon-compte-stuart.md)
- [Annuler une course sans passer par le support](https://help.stuart.com/fr/articles/7002994-annuler-une-course-sans-passer-par-le-support.md): Quand et comment j’annule seul une livraison ?
- [Mon App Stuart ne fonctionne pas - Conseils](https://help.stuart.com/fr/articles/6999608-mon-app-stuart-ne-fonctionne-pas-conseils.md): Que faire en cas de dysfonctionnement de mon application Stuart coursier ?
- [Que faire si je manque d'informations pour récupérer ou déposer mon colis ?](https://help.stuart.com/fr/articles/7003086-que-faire-si-je-manque-d-informations-pour-recuperer-ou-deposer-mon-colis.md)
- [Pas de colis au point de retrait](https://help.stuart.com/fr/articles/8264025-pas-de-colis-au-point-de-retrait.md): Que faire si un colis n’est pas prêt quand vous vous présentez au point de retrait.
- [Que faire si mon client veut me faire transporter un colis inadapté à mon véhicule : trop lourd, trop volumineux ?](https://help.stuart.com/fr/articles/7003087-que-faire-si-mon-client-veut-me-faire-transporter-un-colis-inadapte-a-mon-vehicule-trop-lourd-trop-volumineux.md): Je ne peux pas transporter le colis qu'on me donne
- [Livraison de produits soumis à restriction](https://help.stuart.com/fr/articles/7003261-livraison-de-produits-soumis-a-restriction.md): Les livraisons contenant de l’alcool sont soumises à restriction, il est nécessaire de procéder à la vérification de l'âge du destinataire.
- [Comment envoyer une Preuve de retrait et de livraison ? \(POD et POP\)](https://help.stuart.com/fr/articles/7003110-comment-envoyer-une-preuve-de-retrait-et-de-livraison-pod-et-pop.md): Si dessous, les instructions requises pour réaliser une livraison sans contact \(POD\)
- [Procédure à suivre lorsqu'un client est absent](https://help.stuart.com/fr/articles/7003108-procedure-a-suivre-lorsqu-un-client-est-absent.md): Que faire si vous ne trouvez pas le client ?
- [Client absent - laisser de la nourriture à un endroit sûr](https://help.stuart.com/fr/articles/7003091-client-absent-laisser-de-la-nourriture-a-un-endroit-sur.md): Que faire si un client est absent pour une livraison de repas
- [Commande Endommagée - Recommandations](https://help.stuart.com/fr/articles/9128083-commande-endommagee-recommandations.md): Cet article donne des indications concernant la marche à suivre pour les commandes endommagées
- [Quand et comment suis-je payé ?](https://help.stuart.com/fr/articles/6999666-quand-et-comment-suis-je-paye.md)
- [Que faire si je détecte une erreur dans le paiement que j'ai reçu ?](https://help.stuart.com/fr/articles/7002987-que-faire-si-je-detecte-une-erreur-dans-le-paiement-que-j-ai-recu.md)
- [Quel est le meilleur endroit où se positionner ?](https://help.stuart.com/fr/articles/6999395-quel-est-le-meilleur-endroit-ou-se-positionner.md): Nos meilleurs conseils pour gagner plus sur notre plateforme
- [Avantages avec ONSI](https://help.stuart.com/fr/articles/724397-avantages-avec-onsi.md): Réductions pour les coursiers qui livrent avec Stuart
- [Accepter des colis supplémentaires](https://help.stuart.com/fr/articles/6999413-accepter-des-colis-supplementaires.md)
- [La fonctionnalité auto-accept de l'application Stuart](https://help.stuart.com/fr/articles/6999600-la-fonctionnalite-auto-accept-de-l-application-stuart.md): Accepter des courses de manière automatique avec le mode auto-accept
- [Pourquoi mon compte coursier a-t-il été suspendu ?](https://help.stuart.com/fr/articles/11839014-pourquoi-mon-compte-coursier-a-t-il-ete-suspendu.md): Information sur les suspensions de comptes coursiers dans les cas d’inactivité
- [Comment inviter un\(e\) ami\(e\) ?](https://help.stuart.com/fr/articles/12554591-comment-inviter-un-e-ami-e.md): Tout ce qu'il y a à savoir sur le parrainage entre amis !
- [Que faire en cas d'accident ?](https://help.stuart.com/fr/articles/7003145-que-faire-en-cas-d-accident.md): J'ai eu ou causé un accident
- [Problème d'équipement, comment procéder ?](https://help.stuart.com/fr/articles/7003155-probleme-d-equipement-comment-proceder.md)
- [Comment exercer mon activité de coursier indépendant en toute sécurité ?](https://help.stuart.com/fr/articles/7003141-comment-exercer-mon-activite-de-coursier-independant-en-toute-securite.md)
- [Avis d'information sur les concours, les tirages au sort et la participation à la Newsletter Stuart](https://help.stuart.com/fr/articles/7470695-avis-d-information-sur-les-concours-les-tirages-au-sort-et-la-participation-a-la-newsletter-stuart.md)
- [Nouveau Challenge Cette Semaine](https://help.stuart.com/fr/articles/13915814-nouveau-challenge-cette-semaine.md): Tout ce qu'il y a à savoir sur le challenge de cette semaine !

## Polski

### Client

- [Kim jesteśmy i co oferujemy?](https://help.stuart.com/pl/articles/6967326-kim-jestesmy-i-co-oferujemy.md): Kim jesteśmy, jak działamy i dla kogo jest Stuart.
- [Rodzaje dostaw](https://help.stuart.com/pl/articles/7007498-rodzaje-dostaw.md): Dostawa natychmiastowa, multi-drop, zaplanowana
- [Zarejestruj się i zacznij](https://help.stuart.com/pl/articles/7007501-zarejestruj-sie-i-zacznij.md): Załóż konto, zrealizuj swoją pierwszą dostawę i uzyskaj łatwy dostęp do pomocy.
- [Pierwsze kroki z API Stuart](https://help.stuart.com/pl/articles/7007518-pierwsze-kroki-z-api-stuart.md): Jak działa API Stuart, jak je zintegrować i jak rozwiązywać problemy
- [Najlepsze praktyki, aby zoptymalizować Twoje doświadczenie](https://help.stuart.com/pl/articles/7012618-najlepsze-praktyki-aby-zoptymalizowac-twoje-doswiadczenie.md): Najlepsze praktyki, które pomogą Ci w pełni wykorzystać współpracę ze Stuartem.
- [Dashboard Stuart na urządzeniu mobilnym](https://help.stuart.com/pl/articles/10137645-dashboard-stuart-na-urzadzeniu-mobilnym.md)
- [Jak skontaktować się z pomocą techniczną](https://help.stuart.com/pl/articles/8299949-jak-skontaktowac-sie-z-pomoca-techniczna.md)
- [Edytuj dane konta](https://help.stuart.com/pl/articles/7007507-edytuj-dane-konta.md): Jak mogę zmienić swoje dane?
- [Zmiana hasła](https://help.stuart.com/pl/articles/7007489-zmiana-hasla.md): Zmiana hasła
- [Dane bInformacje o płatnościach i bezpieczeństwo danychankowe](https://help.stuart.com/pl/articles/7007514-dane-binformacje-o-platnosciach-i-bezpieczenstwo-danychankowe.md): Szczegóły dotyczące bezpiecznego przetwarzania i przechowywania danych płatniczych w przypadku wyrażenia zgody na ich zapisanie.
- [Zamknięcie konta](https://help.stuart.com/pl/articles/7007483-zamkniecie-konta.md): RODO
- [Twoja opinia się liczy](https://help.stuart.com/pl/articles/7007521-twoja-opinia-sie-liczy.md): Jak mogę podzielić się swoją opinią?
- [Sieć Doradcza Klientów](https://help.stuart.com/pl/articles/9853274-siec-doradcza-klientow.md)
- [Najczęściej zadawane pytania](https://help.stuart.com/pl/articles/7011319-najczesciej-zadawane-pytania.md)
- [Zamówienie natychmiastowej dostawy](https://help.stuart.com/pl/articles/7007544-zamowienie-natychmiastowej-dostawy.md): Potrzebujesz czegoś dostarczyć od razu? Zarezerwuj kuriera w kilka kliknięć!
- [Zamówienie dostawy wielopunktowej](https://help.stuart.com/pl/articles/7038900-zamowienie-dostawy-wielopunktowej.md): Wysyłaj wiele zamówień jednym kurierem
- [Zamawianie dostaw produktów delikatnych lub nierozdzielnych](https://help.stuart.com/pl/articles/11403443-zamawianie-dostaw-produktow-delikatnych-lub-nierozdzielnych.md)
- [Prośba o przełożenie dostawy](https://help.stuart.com/pl/articles/7038935-prosba-o-przelozenie-dostawy.md): Jak zmienić szczegóły odbioru lub dostarczenia przesyłki?
- [Problem z realizacją zamówienia](https://help.stuart.com/pl/articles/7010929-problem-z-realizacja-zamowienia.md): Co sprawdzić, gdy pojawia się błąd podczas próby zamówienia kuriera przez aplikację lub Dashboard
- [Śledzenie dostawy](https://help.stuart.com/pl/articles/7038810-sledzenie-dostawy.md): Jak śledzić kuriera, udostępniać linki do śledzenia i znaleźć zrealizowane dostawy
- [Dobra współpraca z kurierami](https://help.stuart.com/pl/articles/7038850-dobra-wspolpraca-z-kurierami.md): Proste sposoby na budowanie pozytywnych relacji z partnerami dostaw
- [Bezpieczne pakowanie przesyłek](https://help.stuart.com/pl/articles/7038978-bezpieczne-pakowanie-przesylek.md)
- [Jak zapisać adres](https://help.stuart.com/pl/articles/7007534-jak-zapisac-adres.md)
- [Zmiana informacji o dostawie](https://help.stuart.com/pl/articles/7010850-zmiana-informacji-o-dostawie.md): Przewodnik dla klientów korzystających z Dashboardu Stuart
- [Anulowanie dostawy](https://help.stuart.com/pl/articles/7010877-anulowanie-dostawy.md): Anulacja zlecenia
- [Problem z moją przesyłką](https://help.stuart.com/pl/articles/7010852-problem-z-moja-przesylka.md): Co zrobić w przypadku wystąpienia problemu z przesyłką?
- [Zlecenie dostawy: ETA \(szacowany czas przyjazdu\) i brak dostępnych kurierów](https://help.stuart.com/pl/articles/7044243-zlecenie-dostawy-eta-szacowany-czas-przyjazdu-i-brak-dostepnych-kurierow.md): Wyszukiwanie zamówienia, dostawa nie została przypisana, brak dostępnych kurierów
- [Czym jest zwrot?](https://help.stuart.com/pl/articles/7038956-czym-jest-zwrot.md): Zwrot
- [Żądanie zwrotu](https://help.stuart.com/pl/articles/8300955-zadanie-zwrotu.md)
- [Kurier nie zmierza po odbiór zamówienia](https://help.stuart.com/pl/articles/7010864-kurier-nie-zmierza-po-odbior-zamowienia.md): Kurier przypisany do mojej dostawy nie porusza się
- [Problemy z kontaktem z kurierem](https://help.stuart.com/pl/articles/7010881-problemy-z-kontaktem-z-kurierem.md)
- [Metody płatności](https://help.stuart.com/pl/articles/7012223-metody-platnosci.md)
- [Faktury](https://help.stuart.com/pl/articles/7012226-faktury.md): Jak poprosić o fakturę do zamówienia?
- [Zrozumienie wyceny dostawy](https://help.stuart.com/pl/articles/7012396-zrozumienie-wyceny-dostawy.md): Opłata za dostawę
- [UpMenu](https://help.stuart.com/pl/articles/8999036-upmenu.md): Getting started with UpMenu and Stuart

### Courier

- [Partnerzy flotowi - dane kontaktowe](https://help.stuart.com/pl/articles/5293885-partnerzy-flotowi-dane-kontaktowe.md)
- [Jak zostać kurierem Stuart? 🚴‍♂️](https://help.stuart.com/pl/articles/7991768-jak-zostac-kurierem-stuart.md): W tym artykule przedstawiamy proces rekrutacji do aplikacji Stuart.
- [Obowiązkowe wyposażenie 📱](https://help.stuart.com/pl/articles/6999399-obowiazkowe-wyposazenie.md): Sprawdź jakie wyposażenie jest wymagane dla Twojego miasta.
- [Jak zrealizować zamówienie?](https://help.stuart.com/pl/articles/6999594-jak-zrealizowac-zamowienie.md): Krok po kroku
- [Witamy w Stuart!](https://help.stuart.com/pl/articles/6615519-witamy-w-stuart.md): Wszystko, co musisz wiedzieć, aby samodzielnie dostarczyć zamówienie.
- [Przewodnik po zamówieniach – krok po kroku](https://help.stuart.com/pl/articles/11645665-przewodnik-po-zamowieniach-krok-po-kroku.md): Poznaj warunki i zasady łatwego rozpoczęcia
- [Resetowanie hasła](https://help.stuart.com/pl/articles/6999476-resetowanie-hasla.md): Co zrobić gdy nie możesz sie zalogować lub zapomniałeś hasła
- [Jak zmienić środek transportu 🚴‍♂️ 🛵 🚗](https://help.stuart.com/pl/articles/7003309-jak-zmienic-srodek-transportu.md)
- [iOS - Rozwiązywanie problemów](https://help.stuart.com/pl/articles/6999620-ios-rozwiazywanie-problemow.md)
- [Android - Rozwiązywanie problemów](https://help.stuart.com/pl/articles/6999621-android-rozwiazywanie-problemow.md)
- [Nie mogę zalogować się do aplikacji Stuart](https://help.stuart.com/pl/articles/6999566-nie-moge-zalogowac-sie-do-aplikacji-stuart.md): Upewni się, czy wszystkie poniższe punkty zostały zastosowane:
- [Jak polepszyć sygnał GPS](https://help.stuart.com/pl/articles/5537930-jak-polepszyc-sygnal-gps.md): Kilka rad, aby wzmocnić sygnał GPS i otrzymywać więcej zamówień.
- [Problemy z aplikacją Stuart](https://help.stuart.com/pl/articles/6999608-problemy-z-aplikacja-stuart.md)
- [Jak odebrać paczkę?](https://help.stuart.com/pl/articles/7003066-jak-odebrac-paczke.md): Jak odebrać paczkę z punktu odbioru?
- [Brak paczki w punkcie odbioru](https://help.stuart.com/pl/articles/8264025-brak-paczki-w-punkcie-odbioru.md)
- [Paczka jest za duża/ za ciężka](https://help.stuart.com/pl/articles/7003087-paczka-jest-za-duza-za-ciezka.md)
- [Problemy pod adresem dostawy](https://help.stuart.com/pl/articles/7003103-problemy-pod-adresem-dostawy.md)
- [Nieobecny klient końcowy](https://help.stuart.com/pl/articles/7003108-nieobecny-klient-koncowy.md): Co zrobić w przypadku gdy Ty lub kolejny kurier, nie możecie znaleźć klienta końcowego?
- [Uszkodzona paczka - Instrukcje jak postępować](https://help.stuart.com/pl/articles/9128083-uszkodzona-paczka-instrukcje-jak-postepowac.md): Ten artykuł zawiera informacje dotyczące tego, kiedy należy zgłosić uszkodzone zamówienie.
- [Jak poprawnie zapakować zamówienie?](https://help.stuart.com/pl/articles/9572378-jak-poprawnie-zapakowac-zamowienie.md)
- [Tygodniowe rozliczenie - przewodnik](https://help.stuart.com/pl/articles/6999680-tygodniowe-rozliczenie-przewodnik.md)
- [Wyższa stawka za zwrot zamówień!](https://help.stuart.com/pl/articles/12585205-wyzsza-stawka-za-zwrot-zamowien.md)
- [Sylwester i Nowy Rok w Stuart - najważniejsze informacje 🔮](https://help.stuart.com/pl/articles/13257124-sylwester-i-nowy-rok-w-stuart-najwazniejsze-informacje.md): Poniżej znajdziesz informacje dotyczące godzin dostarczania i stawek w Sylwestra i Nowy Rok! ☃️
- [\[Sochaczew, Żyrardów, Grodzisk Mazowiecki\] Sylwester i Nowy Rok w Stuart - najważniejsze informacje 🔮](https://help.stuart.com/pl/articles/13257156-sochaczew-zyrardow-grodzisk-mazowiecki-sylwester-i-nowy-rok-w-stuart-najwazniejsze-informacje.md): Poniżej znajdziesz informacje dotyczące godzin dostarczania i stawek w Sylwestra i Nowy Rok! ☃️
- [W jaki sposób anulować dostawę?](https://help.stuart.com/pl/articles/3569365-w-jaki-sposob-anulowac-dostawe.md)
- [Ostatnia dostawa](https://help.stuart.com/pl/articles/6999596-ostatnia-dostawa.md): Szybkie przejście w tryb offline po dostarczeniu zamówienia
- [Opcja auto-akceptacji](https://help.stuart.com/pl/articles/6999600-opcja-auto-akceptacji.md): Automatyczna akceptacja przychodzących dostaw
- [Jak skontaktować się z Supportem?](https://help.stuart.com/pl/articles/7003488-jak-skontaktowac-sie-z-supportem.md): PRZEWODNIK PO FUNKCJACH APLIKACJI STUART
- [🤖 Chatbot Janusz - jak działa?👨🏻](https://help.stuart.com/pl/articles/7003601-chatbot-janusz-jak-dziala.md): Kilka cennych wskazówek jak kontaktować się z Januszem, aby szybciej rozwiązać problem na dostawie.
- [Jak polecić znajomego?](https://help.stuart.com/pl/articles/12554591-jak-polecic-znajomego.md): Wszystko, co musisz wiedzieć o programie poleceń dla kurierów 🚀 Możesz zaprosić znajomych do dostarczania ze Stuart i otrzymać za to bonus.
- [Miałem/am wypadek, co teraz?](https://help.stuart.com/pl/articles/7003145-mialem-am-wypadek-co-teraz.md)
- [Kontakt telefoniczny z restauracją/sklepem lub z odbiorcą przesyłki](https://help.stuart.com/pl/articles/6999611-kontakt-telefoniczny-z-restauracja-sklepem-lub-z-odbiorca-przesylki.md)
- [Awaria środka transportu: Co należy zrobić?](https://help.stuart.com/pl/articles/7003155-awaria-srodka-transportu-co-nalezy-zrobic.md)
- [Polityka Prywatności](https://help.stuart.com/pl/articles/7021439-polityka-prywatnosci.md)
- [T-pizza w Warszawie](https://help.stuart.com/pl/articles/11509082-t-pizza-w-warszawie.md): \[ENG below\]
- [Nowe strefy!](https://help.stuart.com/pl/articles/11737380-nowe-strefy.md): Poniżej znajdziesz szczegółowe informacje dotyczące nowych lokalizacji.
- [Renowacja Bałtycka](https://help.stuart.com/pl/articles/12571310-renowacja-baltycka.md): Cześć! Od 15.10.2025 do 29.10.2025 restauracja KFC Bałtycka będzie w renowacji. Przez ten czas zamówienia KFC Bałtycka będą realizowane przez dwie restauracje: KFC JET oraz KFC Plaza.
- [Zamówienia na kartę 💳 - procedura oraz konfiguracja Viva Wallet](https://help.stuart.com/pl/articles/4991786-zamowienia-na-karte-procedura-oraz-konfiguracja-viva-wallet.md): Card
- [Zamówienia gotówkowe 💸 - procedura](https://help.stuart.com/pl/articles/4895381-zamowienia-gotowkowe-procedura.md): Cash
- [Klient chce zmienić formę płatności 🔄](https://help.stuart.com/pl/articles/5538102-klient-chce-zmienic-forme-platnosci.md)
- [Zamówienia online ✔️ - procedura](https://help.stuart.com/pl/articles/5538055-zamowienia-online-procedura.md): Online
- [Niepilne pytania: nie mam bieżącej dostawy.](https://help.stuart.com/pl/articles/4480571-niepilne-pytania-nie-mam-biezacej-dostawy.md)